Acoustica Support Request Form

If you are having a problem that cannot be answered with our online documentation and help, please fill out the following support request form.

FAQ: Try the FAQ or Frequently Asked Questions for more automated help.

Lost your serial code? Don't forget to try our automated serial/registration code look up system! Automated lost code lookup system ( You'll get a reply instantly instead of having to wait for one of our support technicians to manually look up your registration. )

Note for Dec 24th-Dec25th and Dec 31st-Jan 1st.
Support will not be available due to the Christmas Holiday and New Years.

Submit A Support Request
If you are submitting a support request for Mixcraft, MP3 CD Burner or DJ Twist And Burn, please include the log file if you are having a burn failure or abnormal program termination. (The log file is located in the Program Files folder).

IMPORTANT: Due to excessive SPAM on the Internet, you may not find our emails in your Inbox! Please check your "Bulk" or "SPAM" folder. We are noticing that many Yahoo email users are not receiving their email!