Audio Converter Pro Help - Purchase - Download - Acoustica

Troubleshooting

 

Ok, what am I doing wrong? How do I use this?

I do not see an option to convert to or from WMA files!

How do I convert more than one file at a time?
Does this program burn audio CDs?
Are the original files replaced by the converted files?
Right clicking fails to display the right click menu item!
Conversions are taking a long time.
I have purchased a registration code and its not accepting it!!!
I have not received my registration code! Isn't it about time!

Where are my MP3/song files stored?

Ripping CDs/Converting CDA files

Track names are not correct when ripping.

Some converted files are very quiet. How do I make them the same volume?

Converting to OGG is real slow!

What play lists are supported?

Why does that directory keep popping up after the converter is finished?

Can I run it via the command line for batch files, etc?

My problem isn't in here!

 

Ok, what am I doing wrong? How do I use this?
To start converting MP3 files, you need to right click on the MP3, WMA or WAV files in Windows. Yes, you heard right...You start the program by right clicking on MP3, WMA or WAV files in Windows.

 

For example, if you had a bunch of MP3 files in "C:\My Music", you would first double click "My Computer", followed by double clicking "(C:)", followed by double clicking the "My Music" folder. Select the MP3 file you want to convert. Right click on the file and a menu will appear. (In this case, the original file is called ‘love.mp3’.) Click "Convert to WAV" and the conversion will start.

 

You can drag files directly onto the software’s icon on your desktop to automatically start the conversion.

 

Does this program burn audio CDs?

No. The software simply converts MP3 and WAVE files. Most CD burning programs will use Wave files in 44khz, stereo, 16 bits, but will not accept MP3 files. You can use our software to convert your MP3 files to WAV files. (Acoustica has another product called MP3 CD Burner that burns custom audio cds, which you can find at acoustica.com.

 

Are the original files replaced by the converted files?
No. The original files that you convert are not deleted. They are kept intact. The converted audio files are stored in the decode directory, which defaults to "C:\Converted Audio Files".

 

I do not see an option to convert to or from WMA files!

In order to convert to and from WMA files, you must have support for Microsoft Windows Media Format 7.1. If you are right clicking on a WMA file and you do not see "Convert To WAV" in the right click menu, you probably do not have this installed. To download and install it, please visit http://www.acoustica.com/plugins/wma-install.htm . (You do not need to restart your computer!)

Right clicking fails to display the right click menu item!

The software needs to be re-associated with WAV and MP3 files. You can do this by running the "Re-associate" item in the MP3 To Wave Converter program group. Click the Window’s Start button and select Programs, then find the "MP3 To Wave Converter" folder and click the "Re-associate" option.

 

Ripping CDs/Converting CDA files

Audio Converter Pro makes it very easy to rip audio CDs. Simply right click on the entire CD or an individual track and select "Convert To" and then select the audio format. One way to do this is to put in an audio CD into your CD drive, double click "My Computer", followed by double clicking the CD drive and then right clicking on a "Track 0X.CDA" to rip a single song. (To rip the entire CD, right click on the CD drive and select "Convert this folder's audio files to", followed by the format.)

 

(Note that for every track, the software creates a temporary WAV file and then converts it to the appropriate file format.)

Track names are not correct when ripping.

Sometimes when ripping CDs or converting CDA files, the final destination file will be named incorrectly. In this case, the FreeDB song title database has an incorrect entry. The current way to fix this is to stop the rip and then edit a file called "cdplayer.ini" which should be in your Windows directory, either C:\Windows\cdplayer.ini or C:\WinNT\cdplayer.ini depending on your version of Windows. Find the incorrect track names and then edit it to be accurate. Now re-rip your CD and they'll be named and tagged correctly.

 

Also, if they are coming out as "untitled - 01", etc, you can also use this solution.

 

What play lists are supported?

You can convert an entire play list of songs that you may have created in another program. The software converts play lists of type .asx, .cbs, .cl3, .cl4, .cl5, .m3u, .nra, .pl, .pls, .pya, .rcl, .rmp, .rxp, .wax, .wpl, .wvx, and .xml. (Windows Media Player, Acoustica MP3 CD Burner, Roxio Easy CD Creator, Winamp, Nero, Sonique, Cakewalk Pyro, Real Jukebox, & iTunes play lists!)

 

Conversions are taking a long time.

Go to the General Options tab to set the pauses to a shorter time. 50 – 250 millisecond pauses are a good setting. For maximum speed, you can set it to 0 millisecond pauses if you don’t need to do any other processing on your computer!

 

Converting to OGG is real slow!

OGG is slow to encode. However, you can speed up the encoding if you switch to "Specify Settings" and select a quality level. 60% is the default and is relatively fast, although the file sizes are unpredictable.

 

I have purchased a registration code and its not accepting it!!!
Please make sure you are typing in the registration code. It is pretty common to accidentally type in the product # or order #. Scan down your order email to the line that says "Your registration code is: " and the number right after that is your registration code! Also, don’t forget to enter your name in step 3. More help on registration.

 

I have not received my registration code! Isn't it about time!
Do not panic! In many cases, there may be a processing delay. Sometimes, people have supplied the wrong email address. In rare cases, the registered users are unreachable due to mis-configured email clients or privacy control.
See this for more help.

 

Where are my MP3/song files stored?

You're already to convert your MP3 and other audio files...but where are they?

You can go to the Window's Start button, followed by "Find", followed by "Files or Folders". Type '*.MP3' without the single quotes and make sure "My Computer" is selected in the "Look In" control. Then press the "Find Now..." button. This will take awhile and scan your hard drive for all your MP3 files. Then you just have to right click on the ones you want to convert!

 

To find other audio file types, search for '*.WAV', '*.WMA', or '*.OGG'

 

 

Some converted files are very quiet. How do I make them the same volume?

Go to the General Options and check "Normalize converted files". This will make sure that all WAV files have a consistent volume.

 

Why does that directory keep popping up after the converter is finished?

Go to the General Options and uncheck "Open the Converted Audio Files directory when all conversions are finished."

 

How do I convert more than one file at a time?

In the Window's Explorer, select the audio files you want to convert.  

You can select the files by left clicking and then dragging over the file icons (When you are dragging it shows a big square.).   Or you can select the files by holding down the Ctrl key and left clicking on the individual songs you want.  

Right click on one of the selected files and a menu will appear.  Click "Convert audio files to WAV" and the program will start!  All the files selected will be queued up.

 

It is possible to simply right click on a folder and convert all the folder's audio files. When you right click on a folder, you will see the option "Convert this folder's audio files to" and a submenu to select the destination format.

 

Optionally, you will be able to convert audio files in all sub-folders as well. This can be very useful for changing the file format of your entire music library! For example, you might like to free up some space on your computer and would like to convert all your 192 kbps MP3s into 128 kbps OGG files, for example.

 

Can I run it via the command line for batch files, etc?

Yes you can! You can launch it via the command line like this :

mp3towave -C "pathtomp3"

 

Note that it needs the quotes around the path to the audio file and the c needs to be a capital C. Of course, the Audio Converter Pro executable directory must be in your path variable or you must put the explicit path to the executable in the command line call.

 

If you are converting to MP3, you'll need to specify the -3 flag.

 

Flags

 

-3 (Convert to MP3)

-C (Convert to WAV)

-M (Convert to WMA)

-G (Convert to OGG)

 

 

My problem isn’t in here!

Registered users receive technical support. Please visit the Acoustica website @ http://www.acoustica.com/support.htm for more technical support.