Files Not Loading

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hmtoggle_arrow1 Sound Won't Load


There are many different types of sound file formats.  Mixcraft currently supports the Wave (.WAV & .AIF), MP3, OGG, and WMA formats.


In addition, Mixcraft will work with the Window's Audio Compression Manager (ACM) to load compressed Wave files, other than PCM.  


If it is a WMA file, make sure that WMA format support is installed. and that they file does not have Digital Rights Management (DRM) on it.


hmtoggle_arrow1 WMA File Support


In order to load and save to WMA files, you must have support for Microsoft Windows Media Format 7.1.  If you are trying to load a WMA file or export to WMA file and the option is grayed out, you probably do not have this installed.  To download and install it, please visit .  (You do not need to restart your computer!)


If you've already installed WMA support, you may be trying to open a WMA with Digital Rights Management (DRM).  If you created this WMA file with Windows Media Player, you could recreate it with DRM turned off.  To turn off DRM, run Windows Media Player, choose Options from the Tool menu, click on "Copy Music" and make sure that "Copy Protect Music" is unchecked.  You'll have to recreate the WMA in this case.  (The old WMA file with DRM will not work.)


hmtoggle_arrow1 Can't Load Or See Video File


To load a video, select "Add Video File..." from the "Video" menu.  Navigate to the folder with your video in it.


If your video is not in the .AVI or .WMV formats, you will need to switch the "File Type" drop down from "Default Video Files" to "All Files".  Now, you should see your video file.  Select it to load it.


You will need to make sure that a proper video codec is installed in order to load a given video.  See the "Video Is Not Loading" for more information.


hmtoggle_arrow1 Video Is Not Loading


If the video fails to load, it is because you are most likely missing the correct DirectX video codec.  The best advice is to do one of the following:


Install the software that came with your video camera.  It may also have come with a DirectX video decoder that would allow other programs such as Windows Movie Maker or Windows Media Player to play the files.  (This assumes that the file was created with a video camera that you own.)  Make sure to restart your computer after installing.

Download a video file converter to convert it to AVI or WMV.  This is better than loading the original video format, as it will be faster.

Install a DirectX/DirectShow video codec. for the video format you are attempting to load.  Beware of many faulty/buggy/error prone decoders out there on the Internet, partner.

Install the latest version of Windows Media Player.