Request Support

Request Support

Support Hours

Support is answered Monday through Friday 8 - 5 pm PST. You will receive a reply within one business day. Some support requests may involve more in depth analysis and take more time. Thank you for your patience.

Advance Help

If you are submitting a support request for Mixcraft, MP3 CD Burner or DJ Twist n' Burn, please attach the log file if you are having a burn failure or abnormal program termination. (The log file is located in the Program Files folder).

IMPORTANT: Due to excessive SPAM on the Internet, you may not find your registration email in your Inbox! Please check your "Bulk" or "SPAM" folder. We are noticing that many Yahoo email users are not receiving their registration email in their main Inbox!